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Frequently Asked Questions

How does the renting process work? 

Either fill out the request a quote form or contact us with what items and services you would like, how many of each, and the date and address of your event. I will send a quote to you via email. Once we have discussed any updates or changes needed on the quote, I will email the contract. Half of the total plus the refundable security deposit is due upon signing. A copy of your photo ID is also required for liability purposes. The rest of the payment is due 14 days before your event. Once we have ensured all of the rental items are accounted for and in good condition, you will receive your refundable security deposit back shortly after your event.

How long will I have my rented items for?

Your rental period depends on how many other events are booked on the same week/weekend as yours. Typically, you will be able to pick up and drop off the items a day or two before and after your event so that you don't need to worry about it the day of. You can also choose to have your items delivered and picked up by us for an extra fee.

Do I need to clean my rented items?

No, we do all of the cleaning so you don't have to! We want to ensure a stress-free experience and guarantee that every piece is professionally cleaned before renting out to another customer. We ask that you scrape off any food scraps, pour out any liquids, and shake out the linens before placing them in the provided bins for dirty items.

Can I change or cancel my rental order?

We know that guest counts often change. You have up to 25 days before your event to decrease your order by 25% or less. You are always able to increase your order, as long as the extra inventory is available. Once you sign the contract and make your initial payment, your order is locked in. If full payment is not made by 14 days before event, you will forfeit the initial payment and security deposit. Cancellation more than 14 days before the event will forfeit the initial payment. Cancellation less than 14 days before the event will forfeit the total cost of the contract.

Why should I rent event products instead of buying them?

When I was searching for wedding supplies and decor, some rental prices were close to the actual price of just buying the items myself. Vendors offered packages that included linens, silverware, plates etc. but the pricing was outrageous. I figured I might as well buy my own things so I could pick out exactly what I wanted. However, I did not think about the fact that I would need to store, deliver, unpack, set up, clean up, pack up, and try to get rid of it all afterwards. I was quickly regretting my decision and that extra money I might've saved didn't feel worth it anymore. I wish I would have researched further and found a small rental company with reasonable prices that could have brought my vision to life without breaking the bank or worrying about all of the aftermath! Renting from Amanda's Occasions allows you to fully immerse yourself in your event without stressing over all of the logistics.

Get in Touch

Still have some unanswered questions? Feel free to contact us!

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